In addition to the basic Amazon Pharmacy service, Amazon is rolling out special features for Prime members: Those subscribing to Amazon’s premium membership tier can receive unlimited, free two-day delivery on Amazon orders, the company said in a statement. Now, we’re expanding our pharmacy offering to, which will help more customers save time, save money, simplify their lives, and feel healthier.” “PillPack has provided exceptional pharmacy service for individuals with chronic health conditions for over six years. “As more and more people look to complete everyday errands from home, pharmacy is an important and needed addition to the Amazon online store,” said Doug Herrington, senior vice president of North American Consumer at Amazon, in a statement. Prescription drugs, meanwhile, have been estimated to be a $904 billion industry this year, growing to nearly $1.3 trillion by 2025. Online pharmacy services are projected to hit revenues of $131 billion by 2025 worldwide. While Amazon Pharmacy looks to be a U.S.-only launch for now, it’s a global opportunity. Having this alongside Amazon’s very aggressive and ambitious grocery and food play - which mirrors its drug strategy by spanning its own brands as well as those it has bought it, including Amazon Fresh, Whole Foods, Amazon’s own brand items, and physical Amazon grocery stores - gives the company a more complete experience, where shoppers can more fully replace their shopping needs using Amazon alone. For many consumers, shopping at the pharmacy and shopping for groceries goes hand-in-hand (and of course over decades, many standalone pharmacies have moved more into becoming like stores selling food, while those selling food also have pharmacy counters). Indeed, this is also more than just Amazon’s continued expansion as a one-stop shop for medicine and wellness. And in another small push toward wider healthcare services, and not just selling items (although, yes, the outcome is to sell items), users are provided with “self-service help” tools on Amazon’s portal, and they also have the option to speak to pharmacists over the phone for advice: “Friendly and knowledgeable pharmacists are available 24/7 to answer questions about medications.”Īfter launching its own line of over-the-counter drugs in 2019, this is arguably Amazon’s broadest push into the healthcare business to-date, one that could open very large, new revenue opportunities for the company, especially as the ongoing COVID-19 pandemic pushes consumers both toward more remote care and using online channels for all their shopping needs. Using a secure pharmacy profile, customers can add their insurance information, manage prescriptions and choose payment options all through Amazon’s service. ![]() ![]() A little over two years after its $753 million acquisition of the prescription medicine delivery service PillPack, Amazon has finally launched Amazon Pharmacy, its online and mobile prescription medication ordering and fulfillment service.
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